Privacy Policy

Last Updated: September 29, 2024

HD Drain Cleaning, LLC. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services or interact with us.

1. Information We Collect

We may collect the following personal information from you when you engage with us for drain cleaning or general plumbing services:

Name

Mobile phone number

Email address

Address and location information (if necessary for service)

Payment details (if applicable for invoicing)

2. How We Use Your Information

We use the personal information you provide to:

Schedule and provide plumbing services.

Communicate with you via phone, text messages, and email regarding appointments, service updates, and promotions.

Send important notices such as invoices or service confirmations.

Improve customer service and enhance your overall experience.

3. Collection and Use of Mobile Phone Numbers

By providing your mobile phone number, you consent to receiving communications from HD Drain Cleaning, LLC., including service notifications, appointment reminders, or promotional offers. You may opt out of promotional messages at any time by following the unsubscribe instructions in the message or contacting us directly.

4. Collection and Use of Email Addresses

We collect your email address to communicate with you for the following purposes:

Sending invoices and service-related information.

Providing updates on offers, services, or new features that may be of interest to you.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of our emails or by contacting us.

5. No Sharing or Selling of Information

HD Drain Cleaning, LLC. does not sell, rent, or share your personal information with any third parties for marketing or other purposes. We only share your information in the following cases:

When required by law or legal process.

When necessary to protect the rights, property, or safety of our company or others.

6. Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. You may also request to opt out of marketing communications. To exercise these rights, please contact us at [Insert Contact Information].

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on our website, and the effective date will be updated at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or the practices of HD Drain Cleaning, LLC., please contact us at:

HD Drain Cleaning, LLC.

Phone: (386) 281-2523

Email: [email protected]